Account Manager
Position: Account Manager
Industry: Insurance
Tenure: Full-Time Permanent
Location: North York
Base Salary: 45-50k plus commission
Benefits: Full
Hours: Mon-Fri
Number of Positions: 4
Opportunity
provide exemplary customer service to clients, who have vehicle and/or auto and home policies.
Qualifications
R.I.B.O. license required.
• Three to five years of successful customer service brokerage experience.
• Familiarity with SigXp required.
• Second language skills (especially Cantonese or Mandarin) considered an asset.
Duties
• Provide coverage of a book of client business as primary contact with clients for service issues and general concerns during the life of the policy
• General client service, acting as primary contact with company underwriters
• Prepare instruction for, and monitor the completion of fulfillment tasks delegated to other members of the team - utilizing required forms
• Alert team members, especially brokers whose book is being covered, to issues requiring follow-up action or communication with the client
• up sell coverage (such as optional accident benefits, valuable articles, claims protection)
• Refer accounts that are to be rounded to Personal Lines Sale
Please send resumes to gabriel@arrowprofessionals.com

