Customer Service Representative (North York, ON)

Job Reference: 
885
Industry: 
Customer Service
Type of work: 
Permanent
Salary: 
$11/hour
Location: 
North York, ON

Position: Customer Service Representative (Inbound Call Centre)
Industry: Telecommunications
Tenure: F/T, P/T, Permanent
Location: North York, ON
Base Salary: $11/hour
Number of Positions: multiple

Qualifications

• Minimum of 1 year customer service experience in an inbound call centre
• Strong interpersonal skills
• Excellent communication skills
• Solid computer skills (Microsoft Office)

Duties

• Taking inbound calls
• Providing quality customer service over the phone
• Up-selling/Cross-selling services
• Meeting call quality and adherence/conformance metrics

If you are interested in this position and feel that you are qualified, please send your resume in Microsoft word format only, to dimitris@arrowprofessionals.com with the name of the position in the subject line.