Collections Coordinator

Collections Coordinator

Markham, ON Full Time Finance Post Date: 24 Jan, 2019 Compensation: $50,000.00 Annually
Career Description

Collections Coordinator

Tenure: Full-time, Permanent

Location: Markham, ON

Working Hours: Monday – Friday, business hours

Compensation: $50,000/yr



  • As an important member of our Finance team you will:
  • Deal with collection issues escalated from the customer and customer care including negotiating payment plans if required
  • Manage customers on support hold
  • Reporting weekly and monthly for attrition and AR balances (for example) to department management
  • Manage all A/R meetings with other departments and follow up on tasks agreed to in meetings – this includes preparing all documentation for the meetings
  • Prepare the allowance of doubtful account provision quarterly and prepare required reporting
  • Prepare detailed statements of account for customers on request
  • Investigate NSF payments as seen on online banking software, including calling the bank and/or customers
  • Collect overdue accounts over 30 days for all companies, this includes updating the client file with detailed call results and escalating if required
  • Approve and apply credits on customer accounts
  • Reconcile customer accounts as requested
  • Other duties as required



  • Previous B2B collections experience of at least 3 years
  • Excellent communication skills, refined negotiation skills
  • Strong customer focus with the ability to be patient and retain composure when under pressure
  • Ability to work under tight deadlines and meet performance targets as established by management
  • Have successfully completed intermediate level courses in Accounting with functional and technical experience in the accounting principles and procedures
  • Strong Skills and experience in MS Office Excel
  • Solid administrative and organizational skills with ability to adjust and respond professionally to changing priorities and ad hoc issues
  • Excellent analytical and problem solving skills
  • Experience with Great Plains accounting software an asset


Representative Contact Info

Account Executive Name:Denis Lane
Address:1609 Madison Ave, Memphis, TN 38104, USA
Career Overview
  • Job ID: JOB-45
  • Posted Date: 24 Jan, 2019
  • Location:
  • Rate: $50,000.00 Annually
  • Category: Finance
  • Positions: 0
  • Shift Type: Not Specified
  • Type: Full Time
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